Technology seems to drive business, but all too often technology actually holds you hostage. With new software options available today, replacing old applications can be done quickly and easily.
For instance,
You worry more about your system crashing than […]
A look at a specific example of how a POS (point-of-sale) system created data quality problems, adding complexity to the company’s reporting and operations.
Whenever we work with a new client, either with our software product, The iBLeague™, […]
An iBLeague client creates a set of new client retention metrics to reveal and improve what’s really happening.
We recently activated a new client on The iBLeague™, our software-as-a-service (SaaS) solution, to provide business metrics, scorecards, and data mining […]
Poor data quality, software problems, and the resulting sense of despair are often self-inflicted. Fortunately, the fix is easier to implement than many people realize.
On a typical data and analytics project, somewhere between 60% to 80% of […]
Our clients’ data often sheds a lot of light on the good, the bad, and the ugly of their business. With the ugly, the chain of reactions is predictable: first a sigh of resignation as […]
Too often POS data is locked inside a technology “solution” abandoned by the vendor after — over even before — the implementation.
I witnessed this predictable and unfortunate situation again last month as we worked with a salon […]
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