19Mar, 2014

New Client Retention Metrics Reveal Reality

Categories: Blog, Marketing|Tags: , , |0 Comments

An iBLeague client creates a set of new client retention metrics to reveal and improve what’s really happening.
We recently activated a new client on The iBLeague™, our software-as-a-service (SaaS) solution, to provide business metrics, scorecards, and data mining […]

13Dec, 2013

A Few Good Metrics

Categories: Blog, Operations|Tags: |0 Comments

How many metrics do you need to truly understand what’s happening in your business?  The answer may vary, but generally fewer metrics is better than more.
Last time I wrote about business lessons learned in a soccer video.  Another […]

19Apr, 2013

Winning with Metrics

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If the idea of using metrics and statistics to gain a competitive advantage has been around for decades, why does this concept remain so under-utilized by so many organizations?
Maybe more business owners and managers need […]