All companies have a culture, some companies have discipline, but few companies have a culture of discipline.” – Jim Collins, Good to Great

As we continue discussing Jim Collins’ determining factors for going from good to great, we look at “creating a culture of discipline” that increases the productivity, profitability, and predictability of your business.  A company culture of discipline consists of disciplined people exercising disciplined thought and taking disciplined action.

A team of disciplined people is based on many factors, two of which are:

  • Level 5 leadership, a seemingly paradoxical blend of personal humility and professional will.  One of the best ways to grow as a leader is through coaching because “you may be good, but without a coach, you will never be as good as you could be,” says Andy Stanley, The Next Generation Leader.  Are you growing as a leader?  Are you growing your employees?
  • Hiring self-disciplined people that don’t need to be micro-managed.  One thing we have mastered – to a degree – is recruiting. We’ve done this through a unique recruiting process that requires work on the candidate’s part.  Nearly 50% of candidates self-select themselves out of the process once they see what is involved, but the candidates that complete this process tend to be exactly the kind of people we want on our team. Email me for information on licensing our recruiting process.

Disciplined thought requires your team of disciplined people to:

  • Confront the brutal facts of your current reality by collecting, managing, and analyzing data (as discussed in the first post in this series)
  • Attain a deep understanding of the key drivers in your economic engine by communicating, influencing, and anticipating what is happening in your business (as discussed in the second post in this series)

Disciplined people exercising disciplined thought can then take disciplined action that:

  • Uses relevant scorecards and timely metrics focusing everyone in the company on the same goals
  • Creates a community of sharing data and information across the company that encourages transparency, accountability, and strategic thinking

Every organization, regardless of size, maturity, or business model, can create a culture of discipline using a combination of:

  • Plans, goals, and benchmarks
  • Scorecards, reports, and metrics
  • A social community for sharing best practices
  • Coaching for both your company’s leadership and your team members.

The iBLeague™, a software-as-a-service offering from iBusiness Solutions, provides all of these capabilities in one place to help you create a culture of discipline.  The iBLeague™ is a unique system that allows your team members to manage their individual performance with coaching from your company’s leaders.  This kind of culture of discipline will result in the increased productivity, profitability, and predictability of your business.

“When you have disciplined people, you don’t need hierarchy.
When you have disciplined thought, you don’t need bureaucracy.
When you have disciplined action, you don’t need excessive controls.
When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great performance.” – Jim Collins, Good to Great

Question:  Which of the three disciplines (people, thought, action) does your company culture excel at?